| Terms and Conditions |
Paediatric First Aid for Working Outdoors For more information Click Here New outdoors course launched
For more information Click Here |
Southwest Medical Services - Terms and Conditions Click Here to view the Medical Cover Terms and Conditions Click Here to view the First Aid Terms and Conditions Medcial Cover - Terms and Conditions If you would like the Terms and Conditions in PDF format, please click here Advice Southwest Medical Services provides advice with the best intentions and based on guidance by leading organizations including the Health and Safety Executive and our professional experience. We are unable to accept liability for advice given and ultimate responsibility for the correct medical resources lies with the event organizer. Payment Terms Payment must be made within 30 days of the invoice date. Overdue payment will carry a 15% (of invoice total) per week or any part thereof. We can accept payment by cash, cheque or BACS. Event Times It is suggested that medical attendance is booked to include any setting up or closing down of the event including queuing. Southwest Medical Services will arrive and depart from site according to the times stated on the application form. If a finish time is questionable, prior arrangement should be made between the organizer and Southwest Medical Services. You will be charged the published overtime rates if Southwest Medical Services are required to provide medical assistance outside the applied hours. This will be calculated by the hour or any part thereof. Health & Safety Southwest Medical Services may withdraw cover from any event if it becomes apparent that the event is being held illegally or the event organizers are deliberately ignoring any advice based on health & safety Booking Confirmation Confirmation will be sent in writing and will usually be received within 5 working days of our receipt of the application. Responsibility for confirmation lies with the organizer and no liability will be accepted by Southwest Medical Services for non attendance if a confirmation hasn’t been received. Cancellation Cancellation should be made in writing by the client and can carry charges. They are as follows:
Complaints Complaints should be taken up with the trainer at the time of the event. If, however, you are not satisfied with the result, a written complaint must be made within 14 days and should be addressed to: Mr C. Parsons You will be contacted within 2 working days to discuss the complaint. First Aid Training - Terms and Conditions If you would like the Terms and Conditions in PDF format, please click here Course DurationThe student(s) must be present for the entire course in order to gain certification. Any attendance problems should be discussed with the trainer in charge at the time. Student FitnessThe student(s) must be capable of carrying out practical sessions that will include Cardio Pulmonary Resuscitation (CPR) and the Recovery Position. The student(s) must be able to achieve this in order to gain certification. Any physical disability/illness that may hinder physical participation on the course should be discussed with Training Southwest PRIOR to course commencement. Training FacilitiesWe are more than happy to deliver training on a customer site. The facilities, however, must include the following:
If there are any doubts about suitability, Training Southwest would be happy to consult or visit the clients’ premises to discuss requirements. Ultimately, the final decision rests with Training Southwest. If the premises are deemed not suitable, we will do our very best to find a training location locally. Costs for this will be invoiced to the client. BookingsCourse bookings and enquires can be made via phone or email. We will respond to your bookings as a matter of priority. Bookings will always be confirmed in writing prior to course commencement. CancellationCourse cancellation should be made in writing by the client and will carry charges. - 21 days or more No Charge / Full Refund Training Southwest may cancel a course up to 72 hours prior to course commencement. You will be notified at our earliest opportunity by telephone with written confirmation following. You will be refunded any monies paid or transferred to another course at your choice.
Student SubstitutionStudent substitution is acceptable but Training Southwest should be notified prior to course commencement. If a client has booked an exclusive course, up to 12 persons may attend. If numbers increase/decrease from the original booking, please inform Training Southwest prior to course commencement. CertificationIt is the responsibility of each individual to sign the attendance record correctly. Certificates will be issued based on the information and spelling given. Duplicates will be issued with an administration charge of £5 +vat per certificate. Students that have failed to complete the attendance record will not receive certification. ChildrenUnder no circumstances are children to accompany individuals to a course. Childcare arrangements should be made in advance and you will be asked to leave the course should this occur.ComplaintsComplaints should be taken up with the trainer at the time of the event. If, however, you are not satisfied with the result, a written complaint must be made within 14 days and should be addressed to: Mr C. Parsons You will be contacted within 2 working days to discuss the complaint.
|
© Copyright Southwest Medical Services 2010 - Terms & Conditions |
